Return & Refund Policy

RETURN POLICY

We want you to be delighted with the products you order from us at myClaireBurke.com. For any reason, if you are not satisfied with your purchase within 45 days of receiving your complete order, you may return it for a full refund* of the item(s) purchase price, as long as the products have not been opened and are in its original packaging.

The Purchaser is responsible for Return Shipping, and any Shipping Charges initially paid will not be refunded

If upon inspection, the items you received are not the items you ordered, or are defective or damaged, you should contact us within 3 business days of receiving your order for instructions. If you have not received your order within 14 business days of receiving your tracking email, please contact us immediately. 

We are not obligated to issue credits, refunds, or replacements, for any product issues dating over 90 days from original date of purchase.

*Refund applies to regular priced merchandise only. Clearance items are final sale - no returns or refunds on these.

If your purchase was made at one of our Authorized Retailers please click the following link to review our Authorized Retailers Returns & Exchanges Policy

RETURN INSTRUCTIONS

For Damages or Product Defects, please contact our Customer Service Department at 1-888-213-3807 for directions.

Please follow these steps to return your order:

1. Items must be returned within 45 days from the original date of purchase.

2. Please contact us by phone (1-888-213-3807) or email (custservice@claireburke.com) for a return authorization before returning or exchanging item(s).

3. Box the unopened/unused items using protective packing in the original containers.

4. Enclose the original Packing Slip included in your order, and circle the item(s) you are returning. If you do not have the Packing Slip, please include a note indicating your name, original order number (Web order confirmation), and quantity of products returned.

5. Ship your Return to one of the following addresses:

US Returns:
Amware Logistics
Attention: Claire Burke Return
4505 Newpoint Place
Lawrenceville, 
GA 30043

Purchaser is responsible for return shipping charges.

We recommend using a trackable shipping method, as we are not responsible for products lost in shipping.

EXCHANGE POLICY
We are happy to exchange any items purchased within 90 days, directly from our website. Please contact us and follow Return Instruction steps above.

REFUND POLICY

For Returned Items: Refunds are processed within 10-14 business days upon receipt of the item(s). Shipping and handling charges will not be refunded.

All eligible refunds must be processed within 60 days from original date of purchase. After 60 days, a store credit will be issued.

Any refunds under $5 will be processed as store credit.

Refunds apply to regular priced merchandise only. Clearance items are final sale - no returns or refunds on these.